1. General information

Festnetz+ Collaboration is available for multiple platforms, including Android. In this article we have put together the most important points of the Android app for you.

2. System requirements

Use at least Android 8 to use the collaboration app.

3. Registration

Use your collaboration credentials to access the mobile application:

Finally, confirm by chopping. You will then be asked about the permissions to be set. Confirm this to ensure proper functionality. You can optionally activate location localization as desired.

4. The menu

5. Recommended settings

The settings menu offers the usual functions already described in other articles. For the Android app, we also recommend making the following settings:

• Settings > Advanced
  • Native Calls Support (beta): On

6. The user status

• Tap Keypad
• Tap on the status icon / avatar
• Select user status: DND / Away / Offline / Online
• Enter your status message and select by date and time (optional)
• Tap the check mark icon to apply the changes

7. Make a call

About contacts	PBX live search support eliminates the need to synchronize your company's phone books (PBX). You can use real-time phone book search to make calls. Your local contacts from the device's phonebook also appear in live search results.
Via dial pad	Tap Keypad Choose the mode to make a call: VoIP: Make a call using the telephone system (recommended if you have a fast and reliable internet connection) Callback: You will receive a callback from the PBX via the mobile network (make sure your mobile phone number is specified in Settings -> Personal) Direct Call: Make a call over the cellular network Wildix devices registered to your account (WP Phone, Vision/SuperVision, W-AIR Handset/Headset, etc.): Select a device from the list To find a user/contact, start typing the username or number/extension in the search field Tap a user/contact you want to call. Select the number/extension to make a call Or Enter the number using the keypad Tap the green handset button
Via function keys	Tap Keypad and select Function Keys to go to the Function Keys menu Tap a feature key you want to call Select Call from the drop-down list
From company contacts	Tap the contact you want to call Dial the number you want to call
From History/Voicemail/ Call group	Go to History (All or Missed tab)/Voicemail/Call Groups Tap a user/voicemail message Select Call from the drop-down list:
From the chat	Open a chat session with a user Tap the Listener button The call is made automatically It is also possible to call phone numbers from chat if they start with + and are between 7 and 18 digits long.
From your device's contacts	Tap a contact in your Android contacts Tap a phone number you want to call Choose Wildix

8. Battery consumption

Thanks to push notifications, the app no longer needs to be running constantly as it automatically disconnects from Festnetz+ in the background, helping to improve battery usage. When you receive a call/chat, the app will send you a notification even if it is closed.

9. Deactivation of push messages (e.g. when absent)

To completely disable access to Collaboration and stop receiving notifications, you can set your user status to Offline or log out of the app.